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Shipping Policy

Last updated: May 21, 2023

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to BRIGHT IT FZC, Block B, Office B15-008, Sharjah Research, Technology & Innovation Park (SRTI Park), Sharjah, United Arab Emirates.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to refers to Bright IT FZC, accessible from
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for doing business with Bright IT FZC. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.
    • Shipping method: Standard
    • Shipment cost: An estimate will be communicated to you by our logistics at the time of ordering
    • Estimated delivery time: 3-10 business days or as agreed by both parties
    • Shipping method: Local Pickup 
    • Shipment cost: Customer arrange pickup
    • Estimated delivery time: As arranged by customer
    • Shipping method: Free Shipping (on selected products)
    • Shipment cost: Free
    • Estimated delivery time: 3-10 business days or as communicated by Bright IT FZC

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Bright IT FZC ships to addresses provided by customer and with in the coverage of Bright IT FZC. Else it will be commuincated to customer while ordering

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours after order processing.

Customs, Duties and Taxes

Bright IT FZC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)


Bright IT FZC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact us: